Brain Dump AI Support

We're here to help.


If you have any questions, feedback, or need assistance using Braindump, please reach out and we'll respond as soon as possible.


Contact Email:

ask@katelangford.com.au


Common Questions


- Microphone not working?

Go to Settings → Privacy → Microphone and make sure Braindump is enabled.


- Transcription not accurate?

Speak clearly in a quiet environment. A stable internet connection improves AI accuracy.


- SMS not sending?

Make sure the phone number includes the country code (e.g. +1 for United States).


- Email not sending?

Check the email address is entered correctly in your contacts list inside the app.


- History not showing?

History only shows transcriptions that have been shared. Save to to-do list first if you want to review before sharing.


- Dark mode not switching?

Go to app Settings and toggle the theme manually or check your device system theme settings.


Thank you for using Braindump.

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